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Greater Atlanta
Unitarian
Universalist
Congregations
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Appendix B - Phone Script
UU: Good ___________. Georgia Unitarian Universalist Radio Response. I’m Terri. How can I help you?
Cust: I heard your announcement, etc. I’m trying to find out more about your organization.
UU: We have nine Unitarian Universalist congregations in Greater Atlanta. Where do you live M’am/Sir?
Cust: I/We live in _________.
UU: Oh, you have several options to attend the congregation of your choice. First, would you like to know briefly what UUism is?
Cust: Yes, I would
UU: Succinctly, UUs believe that every individual should be encouraged to develop a personal philosophy of life. One of the seven principles of UU is that every person is worthy and should be treated with dignity. It would be best for a minister or a lay leader to explain more in depth about UUism, if you want to explore more about us.
Would you like to visit one of the nine congregations in the metro-Atlanta area and surroundings?
Or, would you like to know more about UUism?
Cust: Yes, I would like to visit a congregation.
UU: Would you like a large, medium or small size congregation? (Look up the zip code and give the closest choices). The service(s) at the congregation are on Sunday mornings at xx:xx.
OR
Cust: I’d like to know more about UUism.
UU: I can have the minister or a leader of the _________ Congregation contact you; or would you prefer to contact the minister?
Cust: Yes, I’d like to be contacted and my telephone number is ______(or) No, please give me the information to contact the minister.
UU: You’ll be hearing from him/her soon; (or) His or her name is Rev. _______ and telephone number is ___________.
Also availalbe as a Word Document: appendix B - phone script.doc
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